Rotimatic Help Centre

Others

I can’t power on my Rotimatic™
Let’s try a few things to identify the issue: Ensure that you’re using only the approved power cord that comes with your Rotimatic™. Don’t use any ...
Thu, 28 Jun, 2018 at 5:36 PM
Unable to update firmware
Let’s try these: Ensure that your Rotimatic™ is connected to Wi-Fi to receive the latest firmware upgrades automatically. If you recently changed y...
Fri, 27 Jul, 2018 at 11:06 AM
How do I get thinner rotis?
The ideal Rotimatic™ roti is about 1.4 – 1.8 mm in thickness and is about the size of the front door / roti tray (Size 2 below). If you’re getting this roti...
Fri, 27 Jul, 2018 at 11:06 AM
How do I get softer rotis?
If you prefer softer rotis, place a cotton cloth in a casserole. Then place freshly made rotis from Rotimatic™ inside this casserole and cover the rotis wit...
Thu, 28 Jun, 2018 at 5:37 PM
My rotis are folded
Thankfully, you can set things straight in a few easy steps:
Fri, 27 Jul, 2018 at 11:07 AM
Dough stuck
Here’s how you can locate and remove the stuck dough: To ensure that this issue doesn’t arise in future, please take note of the following: Ens...
Fri, 27 Jul, 2018 at 11:07 AM
Kicker stuck
It’s easy to get it unstuck:
Fri, 27 Jul, 2018 at 11:08 AM
Pan stuck
Here’s how you can bring it back to tip top shape:
Fri, 27 Jul, 2018 at 11:10 AM
Sweeper stuck
Please follow these simple steps:
Fri, 27 Jul, 2018 at 11:10 AM
Roti stuck behind kicker
Please follow these simple steps to self-troubleshoot:
Fri, 27 Jul, 2018 at 11:11 AM