Here’s what you can do:
To ensure that this issue doesn’t arise in future, please take note of the following:
1.Ensure that you are using one of our recommended flour brands.
2.Verify that the flour brand loaded into the flour container matches the flour setting you’ve selected in your Rotimatic™.
3.Do not add raw spices or any additional ingredients to the flour. This may block the flour tunnel. Only use powdered spices.
In case you need further assistance, you can contact chat support 24/7 via the Rotimatic™ mobile app.