Repair and Replacement process at your door step
Contact us via chat or email us at email@example.com with your order number.
We will contact you to confirm if its a hardware failure (if its a software failure, we can fix it remotely)
We will send you a Return label between 24- 48 hours
Just print the label , pack Rotimatic in the original box, And call Courier service as stated by us to arrange for pick up.
Once your unit is picked up we will send a replacement unit via express delivery.
You will get the unit within 7-10 days.